Save 15% Off Sitewide on Select High-End Security Solutions This Labor Day. Ends on Sep. 7 PST. Coupon: Laborday Save 15% Off Sitewide on Select High-End Security Solutions This Labor Day. Ends on Sep. 7 PST. Coupon: Laborday

Shipping and Delivery Policy — ANNKE

Please read the below shipping and delivery policy to check the detailed shipping information, fees, terms and risks of your orders.

Shipping Information

Shipping Areas Shipping To Estimated Delivery Time
The United States, Canada, Greenland United States 2—7 Business Days
Canada  7—14 Business Days
Greenland 5—15 Business Days
Europe Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, The United Kingdom, Turkey 2—6 Business Days
Asia Pacific Australia 3—7 Business Days
New Zealand 7—14 Business Days
Malaysia
Singapore
Brunei 525 Business Days
Cambodia
Indonesia
Japan
Myanmar (Burma)
Vietnam
Republic of Korea
Africa, Middle East, and India Armenia 5—15 Business Days
Cyprus 15—25 Business Days
Egypt
Israel
Oman
Qatar
Saudi Arabia
United Arab Emirates
Jordan
Bahrain
Philippines
Sri Lanka (Only Supports Cameras & Accessories)
Latin America and the Caribbean Brazil 12—18 Business Days
Chile 525 Business Days
Mexico 12—18 Business Days

Note: If the local warehouses are out of stock, we will arrange the shipping for you from China warehouse. Packages would take longer than usual to arrive. We are responsible for all taxes and duties.

Shipping Fees

We provide free shipping for all orders made on ANNKE official online store. ANNKE uses the best carriers in the business to make sure your orders get to you ASAP. However, we are responsible for any tariff or customs fee, duty, tax, or brokerage fee (if needed).

Notices, Terms and Risks

All of your orders made on ANNKE official online store will be processed within 3 business days (except pre-orders).

The estimated time listed above is our best estimate only, and ANNKE is NOT liable for any loss or damage suffered by you due to any reasonable or unavoidable delay in the delivery of your order.

You are responsible to make sure your address is 100% correct and complete. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss. We are NOT responsible for any loss due to the incorrect address or a fraudulent transaction.

Generally, orders have been shipped out cannot be canceled. If you want to cancel the order(s) that has/have been dispatched, you will be responsible for the shipping charges. ANNKE is not responsible for any duty or any charge.

When the products are delivered, you are responsible for checking the order is complete and undamaged. You need to check the products carefully for any damage before you sign for the delivery. If there is any damage, you have the rights to refuse the delivery and let the delivery person know the reason of the refusal.

If you have any question about your orders, please contact our support team 

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